Privacy Policy & Data Protection

1. Overview and Commitment

Essential Solutions LLC ("Essential Solutions," "we," "our," or "us") operates the website https://essentialsolutions.services. We are committed to protecting the privacy and security of all client records, commercial information, and infrastructure telemetry entrusted to us.

2. Information Collection & Telemetry

When you interact with our website or engage our managed IT services, we collect:

• Inquiry & Contact Data: Names, business email addresses, direct phone lines, company names, and technical project parameters submitted via our scoping forms.
• Infrastructure Telemetry: For active managed clients, diagnostic endpoint metrics (OS patch versions, firewall health, CPU/memory performance, SIEM event logs) strictly for security defense and SLA maintenance.

3. Zero Third-Party Monetization

We do not sell, rent, monetize, or trade client data or inbound briefs to third-party marketing brokers. All client communications and infrastructure specifications are subject to strict mutual Non-Disclosure Agreements (NDA).

4. Federal & Regulatory Alignment

Our data handling policies align with NIST SP 800-171, CMMC 2.0 Level 2 controls, HIPAA security rules, and SOC-2 Type II standards. Data in transit is encrypted using TLS 1.3, and data at rest is secured with AES-256 encryption.

5. Contact Information

For inquiries regarding our privacy practices, please contact our Managing Principal:

Essential Solutions LLC
1200 G Street NW, Suite 800, Washington, D.C. 20005
Email: info@essentialsolutions.services | Tel: (202) 486-9504